We are the Service Quality Management Platform.

In the age of online reviews, the ability to manage
the quality of service in detail has a great impact on the results of your company.
Knowcross puts the tools you need at your disposal.

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The quality of service is the hallmark of all these brands. These brands trust Knowcross

Boost efficiency.
Improve guest service.
Increase guest loyalty.

Knowcross gives your hotel staff access to more comprehensive guest information so
they can anticipate, meet, and even exceed your expectations.

Manager

KNOW Housekeeping
Streamline daily housekeeping activities and achieve significant improvements in staff productivity, increasing guest satisfaction and greatly reducing your hotel’s carbon footprint
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Manager

KNOW Glitch
It will help you locate, investigate and resolve service problems that have a negative impact on the experience of your guests, even during their stay. In addition, it will allow you to know the real costs of recovery to know which areas need improvement.
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Designer

KNOW Maintenance
This tool automates, schedules and monitors all preventive maintenance activities, thus ensuring greater guest satisfaction, a reduction in accidents due to malfunctions and an increase in the useful life of the facilities.
> Learn more

Developer

KNOW Inspection
It is the 21st century version of the traditional paper checklist. Carry out all the controls from your smartphone and notify the management by email automatically when you have finished.
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Developer

KNOW Service
This feature automates the management of customer requests and complaints and maintenance work to ensure greater staff productivity. Custom triggers create automatic jobs and tracks from a centralized system.
> Learn more

Developer

 

KNOW Tenant
enables tenants to log maintenance requests and jobs for property, asset and facility management teams to take action
> Learn more

Boost efficiency.
Improve guest service.
Increase guest loyalty.

Knowcross gives your hotel staff access to more comprehensive guest information so
they can anticipate, meet, and even exceed your expectations.

KNOW Housekeeping

KNOW Glitch

KNOW Maintenance

 KNOW Inspection

KNOW Service

KNOW Tenant


«I use the information [from Knowcross] to anticipate
the needs of the guests, because everything is
recorded with notes in the profile.»

“Bob Busman”

DIRECTOR OF ROOMS DEPARTMENT
RADISSON BLU HOTEL DUBAI DEIRA CREEK

See the interview

Are you doing your best to achieve excellence in your services?

Knowcross will help you get there.

Contact us for further information